FAQ

  1. How long will it take to learn to swim?

    This question is one that is asked often and cannot be accurately answered. It depends on many factors such as the age of the child when they first start lessons, their level of development and co-ordination, how often they attend lessons and many other factors. Also it depends on your definition of “swim” . Is it when they can tread water or float in deep water, or is it when they can swim 50 metres of all the 4 strokes competently? On average it takes about 6 months to achieve each new level of our certificate system. We have 6 babies certificates and another 11 levels in our learn to swim program.

  2. What qualifications do the teachers have?

    Our teachers perform at least 60 hours training with our trainer teachers, (industry minimum is 20 hours) before they get to teach their own class. The teachers have qualifications such as Austswim, and or Swim Australia Teacher of Swimming certification. They are all trained in C.P.R.

     

  3. What happens if I miss a lesson, can I do make up lessons?

    We have a very fair make-up system. This allows you to prepare for holidays or parties or other family and school commitments. If for any reason you need to cancel a lesson you may, even with short notice (before 2pm for after school classes, before 10:30am for pre-school classes and before 8:30am for Saturday classes) call us and arrange to reschedule to another time of your choosing within the next eight weeks. If you chose not to reschedule there is a half price booking fee. If you cancel later than the cut off time or you do not show up for a lesson a full fee for that lesson is required. Outside working hours messages for cancelled lessons may be left on the answering machine.

    There are no make lessons for those in our squad, babies or adult classes.

  4. Are swimming caps compulsory?

    Swimming caps are compulsory for those students in our pre-school, after school and squad programs. Our babies and adults don’t need too wear them.

    There are several reasons for the compulsory caps rule. It keeps the swimmers hair dryer and warmer in Winter. It keeps long hair out of the face of the swimmer when trying to breathe, which would otherwise inhibit learning. It keeps our pools cleaner.

Comments are closed.